Privacy Policy

Effective Date: August 11, 2026

Playground World Toledo respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Playground World Toledo (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, shop online, submit a form, contact our team, or otherwise interact with us.

Information We Collect

Depending on how you interact with Playground World Toledo, we may collect:

Contact Information: Your name, email address, phone number, billing or delivery address, and other information you provide when contacting us or placing an order.

Order & Transaction Information: Information related to products or services you purchase, including order details, delivery or installation information, and payment-related information. Payments may be securely processed by third-party payment providers.

Device & Usage Information: Information such as your IP address, browser type, device type, pages visited, referring pages, and other information about how you interact with our website.

Form Submissions: Information you voluntarily provide through contact forms, service requests, financing inquiries, warranty forms, promotional sign-ups, or other forms available on our website.

Marketing Preferences: Information about whether you have chosen to receive promotional emails, special offers, or other marketing communications from Playground World Toledo.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders

• Coordinate delivery, installation, service, or other requested services

• Respond to questions and provide customer support

• Process warranty or service requests

• Follow up on financing or product inquiries

• Send order, delivery, installation, or service-related communications

• Send promotional emails, special offers, or updates when you have chosen to receive them

• Improve our website, products, services, and overall customer experience

• Protect our website and business from fraud, misuse, or security threats

• Comply with applicable legal requirements

Sharing Your Information

Playground World Toledo does not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and serve our customers. These may include website and hosting providers, email platforms, payment processors, delivery or installation partners, analytics providers, and other companies that help us provide our products and services.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our business, customers, rights, or property.

Email & SMS Communications

If you choose to provide your email address or phone number and opt in to marketing communications, you may receive occasional news, promotions, special offers, or other updates from Playground World Toledo.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

If Playground World Toledo offers SMS marketing and you choose to opt in, you may opt out of SMS communications at any time by replying STOP. Message and data rates may apply.

Transactional communications related to an order, delivery, installation, service request, warranty claim, or other customer request may still be sent when necessary to provide the requested service.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use our website, remember preferences, and improve the online shopping experience.

We may also use analytics or advertising technologies provided by third parties. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some features of our website function.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect the personal information entrusted to us from unauthorized access, disclosure, alteration, or misuse.

However, no website, online transaction, or method of electronic storage can be guaranteed to be completely secure.

Your Choices & Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also:

• Opt out of promotional emails at any time

• Opt out of SMS marketing communications

• Adjust cookie preferences through your browser

• Contact us with questions about how your information is collected or used

To submit a privacy-related request, please contact Playground World Toledo using the information below.

Third-Party Websites & Services

Our website may contain links to third-party websites or use services provided by third parties. Playground World Toledo is not responsible for the privacy practices, content, or security of websites and services operated by other companies. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and online store are intended for adults shopping for products and services for their families, schools, organizations, or communities. We do not knowingly collect personal information online directly from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements. When changes are made, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how Playground World Toledo handles your personal information, please contact us:

Playground World Toledo
Phone: 419-517-4485
Email: info@playgroundworldtoledo.com
Website: playgroundworldtoledo.com